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N.C. Division of Water Quality
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Staff Development


Employee Training and Development

The Division of Water Quality is committed to assuring that employees have the skills needed to perform their jobs and to help reach departmental mission and goals. To promote the exploration of new information, the Division gives all employees access to training. Most of the available programs are in the areas of management, supervision, personnel functions and computer skills. Access to technical training is also a priority for the Division and is generally provided through partnerships with other agencies, in-house or through the University System.

Training can occur through on-the-job activities, by reading related professional journals, attending formal classroom workshops and courses, computer-assisted courses and classes at community colleges or universities.  As a part of your work plan, you and your supervisor will identify guidelines and goals for your professional development. If you are interested in participating in any type of training you must first secure supervisory/management approval.

Supervisory

  If you are starting work in a supervisory capacity, you may enroll in one of the supervisory development programs to develop your supervisory skills. Diversity training through the Equal Employment Opportunity Institute is mandatory for all new supervisors and managers during their first year.  Introduction to Supervision is another program recommended for all first year supervisors.  Supervision for Managers and Professionals is a program designed for experienced supervisors and managers that will enhance current skills.  All new and experienced supervisors should be proficient in Performance Management.  A series of training opportunities is available that highlights each component necessary for developing and monitoring employee job performance.  This course is a prerequisite for the Public Manager Program (PMP) as is the Equal Employment Opportunity Institute and Supervision for Managers and Professionals.

The Public Manager Program is a two-year competency-based program offering a series of in-depth courses designed to strengthen management skills. Although state policy does not mandate supervisory training except for the Equal Employment Opportunity Institute and training in performance management, the Division strongly encourages specific training for your position. Your supervisor and the Division Training Coordinator will have more information on DWQ policy, opportunities and enrollment procedures.

Computer

New computer systems and software are continuously being installed or enhanced throughout the Division and many employees will find themselves in need of computer training. Computer training is offered periodically through the Personnel Development Center (PDC) and the Professional Skills Program, NC State University, and Wake Technical Community College.  Other state universities and community colleges also offer courses for regional personnel. Most of the available courses deal with word processing, page layout, database development, internet skill, and technical applications.

Approval for computer courses through the Personnel Development Center must be submitted on a DENR Training and Development Form and routed through the DWQ Staff Development Office.  There are several factors that will effect registration for courses at universities and community colleges therefore consult your Staff Development Representative prior to registering.

The Division also offers a series of computer tutorials that include Windows NT, Microsoft Word 97, Excel 97, Access 97, and PowerPoint 97.  Contact Frank Dalton or ETU Support for Information on accessing these programs.  The Resource Library  houses video taped materials regarding Microsoft Word 97 and Excel applications.  The library also maintains written text materials for other computer applications.

Professional Skills

Professional Skills training is also made available to you as state employees through the State Government Training program. This type of training includes time management, organizational skills development, communication/presentation skills and other training opportunities that help you become a more productive, well-rounded employee. Training and development opportunities are readily available throughout the Division.  The DENR Training and Development program also offers some of these same courses and many others not available through state government training.

Retirement

Whether you are just starting your career with North Carolina State Government or have been working with the state for years, it is never too early or late to plan for your future retirement. The Office of State Personnel offers two retirement planning programs through PREPARE (Pre-Retirement Employees' Planning/Assisting Retired Employees).

PREPARE for Tomorrow is for employees who are 50 years of age and older or with at least 20 years of state service. It emphasizes a three-step planning process:

  • Building an awareness of retirement issues
  • Providing accurate information and resources
  • Encouraging employees to take action and develop realistic plans

Areas covered during the workshop include financial planning, legal and estate planning, health insurance, wellness, housing, family relationships and meaningful use of time after retirement.

Preparing Makes $ense is aimed at younger workers with five or more years of vested state service. However, some agencies allow employees with less service to participate. Its topics include state employee benefits, insurance options, estate planning, tax-deferred programs, home buying, debt reduction, children's education, investments, wellness, social support systems and personal skills.

 

Last Updated: July 14, 2008